Lead management - stop your sales funnel leaking customers
What if you were promised you would never lose another customer!
While we can not promise you this, we can make sure you know when you are more likely to lose a customer. We help you use analytics to look for "customer blockages" in your businesses communications and we highlight these and help you find ways to resolve them.
It might be might be a email is never opened after your sales team have visited the customer or the quote you email to the customer is never opened because they were told a expensive price on the phone and are no longer interested. By knowing when the customer disengages with your business we can usually pinpoint where you can improve or change something that can then be remeasured for success.
While we can not promise you this, we can make sure you know when you are more likely to lose a customer. We help you use analytics to look for "customer blockages" in your businesses communications and we highlight these and help you find ways to resolve them.
It might be might be a email is never opened after your sales team have visited the customer or the quote you email to the customer is never opened because they were told a expensive price on the phone and are no longer interested. By knowing when the customer disengages with your business we can usually pinpoint where you can improve or change something that can then be remeasured for success.
Close the sales & marketing loop
Close the loop between marketing and sales and drive higher revenues through lead management sequences that include lead-information capture, scoring, routing and monitoring. A properly implemented lead-nurturing program prevents leads from being lost through “leaky sales funnels” and decreases customer acquisition costs.
- A mix of you digital and human assets combine not let any customer "fall through the cracks".
- Built on the principle that businesses who are most successful start by exceeding their customers expectations BEFORE, DURING and AFTER THE SALE.
- Our Clients often refer to it as "the new word of mouth campaign". It has been so successful those that are doing it well received up to 40% of their leads from repeat or referral customers. that always exceed the customer .